Privacy and Cookie Statement

Who is responsible for the processing of my personal data?
innius® is a registered trademark of To-Increase B.V. Our address is: Kazemat 2, 3905 NR Veenendaal, the Netherlands. We can be reached by phone: +31(0)318 531 900 and by e-mail: Please check our website for more information about us and the contact details of our other offices.

Where is my personal data stored and what rules apply to the processing of my personal data?
All the data you provide us by visiting our website, using our software or services is stored within the European Union. When processing personal data, innius is subject to applicable laws and regulations, including the General Data Protection Regulation (GDPR, Dutch: AVG). We also take into account the recommendations of the Article 29 Data Protection Working Party.

For what purposes does innius process my personal data?
With regards to our website: We process data to improve our products and services, to analyze, to maintain, to protect and to optimize the website and related technologies. In the event you give us permission, we may use the e-mail address you provided, for periodically sending you promotional e-mails about new products, special offers, or other information regarding innius, its products and services that we think you may find interesting. Please note the possibility of unsubscribing from our e-mail-list at any time. We might use the information for internal record keeping and from time to time, we may also use your information to contact you for market and sales purposes. We may contact you by e-mail, phone, or mail. We also may use the information to customize the website according to your interests.

With regards to our software, services and product registration: We require your data to perform and execute the contract we have entered into with you or your company and to offer and deliver you the agreed services, products and/or information, as well as to adapt these to your needs and wishes. In order to invoice you or your company if it concerns a service or product for which you need to pay. Operational data is used for improvements and optimizations using data analytics and predictive technologies. Please, also check the specific agreement you entered into with innius. Financial data and other data is never made available to third parties for purposes other than effectuation of the contract between you or your company and innius.

Which kind of personal data does innius collect?
When reaching us via our website or social media, innius may collect the following information: name, company name and job title and other contact information including your e-mail address, demographic information such as postcode, preferences and interest and other information relevant to customer surveys and/or offers.

When using our software, services or register for the use of our software and services, innius may collect the company name, quantity of software licenses in use, user statistics and machine data, including static data and operational data and relevant information regarding the licensee. We use this data to perform and execute Subscription Agreements and other agreements and analyze our software in order to improve our products and services.

Does innius share my personal data with third parties?
innius shares your data only with third parties who are directly involved in your relationship or agreement with innius. Innius can share specific anonymous data with third parties, such as the number of users searching a specific search term, or the number of users of the website. However you cannot be identified from this data. We will not sell, distribute or lease your information to third parties or use your information to send you promotional information about third parties that we think you may find interesting, unless we have your explicit permission or are required by law to do so.

Our website may contain links to third party websites of interest. However, after you have used these links to leave our website, you should note that we do not have any control over that third party website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

innius may share the information it processes with its group companies and may combine your information with data which has been collected as part of your use of innius products and/or services or those of its group companies.

How long does innius store my personal data?
We aim to store your data no longer than needed to provide you with our products and services, to give you the best user experience or communicate to you for marketing purposes.

What are cookies and does innius use them?
To make our websites and apps work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. A cookie is a small text file that a website or app saves on your computer or mobile device when you visit the site. It enables to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

We use Google Analytics to generate and view general statistics about how our website and apps are used by the public at large. This helps us to analyze data about traffic and improve our website and software to tailor it to customer needs. We use this information only for statistical analysis purposes. Our website contains buttons to share, like or promote certain things, through social media. The code for these buttons is supplied by the social media themselves, and normally includes the placement and use of a cookie that is set automatically.

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

How does innius protect the processing of my personal data?
We are committed to ensuring that your data is secure. Therefore, when processing your data, we maintain at all-time a level of protection which – given the current state of technology – is adequate to prevent unauthorized access to and manipulation, publication, disclosure and loss of data and the in-formation we collect online or in other ways.

What are my rights with regards to my personal data and the processing thereof?
If you would like to know what personal data we hold on you, if you would like to change this information/data or you would like to delete this in conformity with the applicable regulations, you can send a message to the aforementioned address stating inspecting/changing/deleting personal data. If you would prefer your personal data not to be chaired with group companies or to be used for making special offers or for receiving information and offers by e-mail or by post by innius, you can likewise indicate this. As soon as possible after receiving your request, we will stop using your data for the purposes to which you object and, in the event of a legitimate request or removal or changes of this information, will remove or change the personal information in question, unless and insofar as, the law obliges us to keep the personal information in question or there are (other) pressing reasons which preclude removal.

Who can I turn to if I have a question?
We aim to provide transparency regarding the way in which we handle your information. This statement is aimed at contributing towards this transparency. However, you may still have questions regarding the way we handle your personal data or other questions concerning the collection of your data. If so, you can always send a message to: legal at, or to innius, to the attention of: Legal department, Kazemat 2, 3905 NR Veenendaal, the Netherlands.

Can innius change this Privacy & Cookie Statement?
innius reserves the right to change and update this statement to reflect changes in our products, services and new insights or changes in applicable Dutch laws and regulations. You should periodically review this statement to be informed of how innius is protecting the processing of your personal data.

Copyright © 2018 innius Legal Department. Last updated: January 25, 2018.