Servitization and quality
Itho Daalderop is increasingly servitising its business model, whereby it remains the product owner for the next 25 years, and the end-user pays a monthly service fee. This gives extra impetus to guarantee long term product quality. With that in mind, Itho Daalderop has implemented a digital twin for each product leaving the factory. Developed by 3DValue, and called a Digital Product Dossier, all data relevant to a product is gathered based on the serial number. This includes information about the design, materials, manufacture, delivery, installation and maintenance. Over the course of time, service and maintenance data can be correlated with manufacturing data regarding machines, parameters and parts supplied; from which improvements can be deduced. The ability to extract production data from machines was therefore, the first important reason to adopt smart manufacturing with innius.
The second reason Itho Daalderop decided to adopt Smart manufacturing was in relation to its cost reduction strategy. Since the start of 2018, Itho Daalderop’s entire supply chain has moved from a ‘Make to Stock’ to ‘Make to Order’ process. Stock in the supply chain costs money, so by removing the need for a storage warehouse and sending products directly to customers, savings can be made. But as Kerst Algera, Director of Operations at Itho Daalderop explains, “Stepping over from produce to stock to produce to order is quite a big operation. You need to be able to be 100% sure that you can always keep producing. So, the up-time of the entire plant has become much more important. That’s where innius helps, because we can preventatively see what has gone wrong with machines.”
Essentially Condition Based Maintenance, enabled by innius, is used to ensure production up-time and thereby give Itho Daalderop the confidence to adopt the Make to Order process.
To find out how Smart Manufacturing could support your business strategy, please feel free to contact us today.